Terms and Conditions
Please read these Terms and Conditions carefully before using Gisthaus. By accessing or using our platform in any way, you agree to be legally bound by these Terms.
1. Acceptance of Terms
By accessing, browsing, registering for, or otherwise using the Gisthaus platform — including our website, mobile applications, and all associated services (collectively, “the Platform”) — you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions (“Terms”) and our Privacy Policy.
These Terms constitute a legally binding agreement between you (“User” or “you”) and Gisthaus Technologies (“Gisthaus,” “we,” “us,” or “our”), a company operating under the laws of the Federal Republic of Nigeria.
If you do not agree to all of these Terms, you must immediately discontinue use of the Platform. Continued use of the Platform after any modification to these Terms constitutes your acceptance of the revised Terms.
2. Eligibility
To use Gisthaus, you must meet all of the following eligibility requirements:
- •You must be at least 13 years of age. Users between the ages of 13 and 17 must have obtained verifiable parental or guardian consent before registering. By registering, you represent that such consent has been obtained.
- •You must be at least 18 years of age to access paid content, create monetised rooms, send or receive tips, or subscribe to premium features.
- •You must not be prohibited from using the Platform under the laws of Nigeria or any other applicable jurisdiction.
- •You must provide accurate, current, and complete information during registration and maintain the accuracy of such information throughout your use of the Platform.
- •You must not have had a previous Gisthaus account permanently terminated for violation of these Terms.
Nigerian law, including the Cybercrimes (Prohibition, Prevention, Etc.) Act 2015 and the Nigeria Data Protection Regulation (NDPR), applies to all users regardless of location.
3. User Accounts
Account Security
You are solely responsible for maintaining the confidentiality of your account credentials, including your password and any linked authentication methods. You must notify us immediately at support@gisthaus.com if you suspect any unauthorised access to your account. Gisthaus will not be liable for any loss or damage arising from your failure to maintain account security.
One Account Per Person
Each person may maintain only one active Gisthaus account. Creating multiple accounts to evade moderation actions, artificially inflate engagement metrics, or circumvent any Platform restriction is a material breach of these Terms and will result in permanent termination of all associated accounts.
Accurate Information
You must provide truthful registration information and must not impersonate any person, entity, or brand. You are responsible for all activity that occurs under your account, whether or not authorised by you. Gisthaus reserves the right to suspend or terminate accounts where information provided is found to be false or misleading.
Account Transfers
You may not sell, transfer, or assign your Gisthaus account or any account rights to another party. Any purported transfer is null and void.
4. Content Policy
4.1 Content Ownership and Licence
You retain ownership of all content you create and post on Gisthaus, including text gists, voice recordings, images, polls, and replies (“User Content”). By posting User Content, you grant Gisthaus a worldwide, non-exclusive, royalty-free, sublicensable, and transferable licence to use, reproduce, display, distribute, transmit, adapt, and promote your User Content on and through the Platform and in connection with marketing or promotional activities for the Platform.
This licence does not affect your ownership rights. You may delete your User Content at any time; upon deletion, the licence terminates except where the content has been incorporated into another user's content (e.g., a quoted gist) or where retention is required by law. You represent and warrant that you have all rights necessary to grant this licence.
4.2 Prohibited Content
You must not post, transmit, share, or otherwise make available any content that falls into any of the following categories:
Zero Tolerance — Immediate Permanent Ban & Law Enforcement Referral
Child sexual abuse material (CSAM): Any content that sexually exploits or depicts minors in a sexual manner. All such content will be immediately reported to the National Centre for Missing & Exploited Children (NCMEC), the Nigeria Police Force, and the Economic and Financial Crimes Commission (EFCC). The account will be permanently banned and all associated data preserved for law enforcement. There are no exceptions, no warnings, and no appeals for this category.
Terrorism and violent extremism: Content that promotes, glorifies, facilitates, or recruits for terrorist organisations or acts of mass violence. Such content will be reported to relevant Nigerian security agencies including the Department of State Services (DSS).
The following are also prohibited and may result in account suspension or permanent termination:
Non-consensual intimate imagery (NCII): Sharing, distributing, or threatening to share private sexual images or videos of another person without their explicit consent (“nude leaks”). Such content will be removed, the account permanently banned, and the incident reported to Nigerian authorities.
Incitement to violence: Content that incites, encourages, instructs, or threatens others to commit violence against any individual or group of people.
Hate speech: Content that dehumanises, threatens, or promotes discrimination against individuals or groups on the basis of ethnicity, religion, gender, sexual orientation, disability, or national origin.
Harassment and doxxing: Sustained targeted harassment of any individual; publishing a person’s private information (home address, phone number, financial details, workplace) without their consent with intent to cause harm.
Spam and artificial manipulation: Sending unsolicited bulk messages; operating bots or automated tools to manipulate likes, reposts, or follower counts; coordinated inauthentic behaviour designed to mislead users.
Harmful misinformation: Deliberate dissemination of false or misleading information designed to cause public harm, interfere with elections, or endanger public health.
Intellectual property infringement: Content that infringes any third party’s copyright, trademark, patent, trade secret, or other proprietary rights.
Illegal activity: Any content that violates Nigerian law, including but not limited to the Cybercrimes Act 2015, the Criminal Code, the Penal Code, or applicable international law.
4.3 Consequences of Violations
Content policy violations may result in content removal, a formal warning, temporary account suspension, or permanent account termination depending on severity and frequency. Zero-tolerance violations (as described above) result in immediate permanent account termination and referral to law enforcement without prior notice. Gisthaus reserves the right to preserve account data and cooperate fully with any law enforcement investigation arising from content posted on the Platform.
5. Reporting and Moderation
Gisthaus operates a Trust and Safety team responsible for reviewing reported content and enforcing these Terms. We encourage users to report content they believe violates these Terms using the in-platform reporting tools.
Standard Reports
Harassment, spam, misinformation, copyright, and other standard violations will be reviewed within 24 to 48 hours of receipt.
Urgent Violations
Reports involving CSAM, active threats of violence, or live broadcasts of illegal activity will be escalated and reviewed within 2 hours.
Moderation decisions may be appealed by contacting support@gisthaus.com within 14 days of the action. We will review appeals in good faith but our decision on appeal is final. Gisthaus does not guarantee the removal of all content that violates these Terms, but we commit to acting promptly on verified reports.
6. Privacy and Data
Your privacy is important to us. Our Privacy Policy is incorporated into and forms part of these Terms. By using the Platform, you consent to the collection, use, and processing of your data as described therein.
Data We Collect
Account information: Your email address, username, display name, profile photo, and biography that you provide at registration or update later.
Content and activity data: All gists, voice recordings, images, polls, replies, reactions, and interactions you make on the Platform.
Usage data: Pages and features you access, time spent, interaction patterns, and referral sources. We use this data to improve the Platform and personalise your experience.
Device and technical information: Browser type, operating system, IP address, device identifiers, and crash reports for security and diagnostic purposes.
Payment metadata: Transaction identifiers and amounts for tips and subscriptions. We do not store full card details — all payment data is handled by Paystack.
Gisthaus complies with the Nigeria Data Protection Regulation (NDPR) and the Nigeria Data Protection Act (NDPA) 2023. You have the right to access, correct, port, or request deletion of your personal data by contacting privacy@gisthaus.com.
7. Intellectual Property
All rights, title, and interest in and to the Gisthaus Platform — including but not limited to the software, source code, algorithms, user interface designs, graphics, logos, trademarks, trade names, and all associated intellectual property — are and remain the exclusive property of Gisthaus Technologies and its licensors.
Subject to your compliance with these Terms, Gisthaus grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Platform solely for your personal, non-commercial purposes.
You must not, and must not permit others to:
8. Payments and Tips
Tips
The tipping feature allows users to voluntarily send monetary appreciation to content creators. Tips are entirely voluntary and do not create any obligation or expectation of specific content, responses, or services in return. Tips are final and non-refundable once processed.
Platform Fee
Gisthaus deducts a platform fee of 10% of each tip transaction to cover payment processing costs, infrastructure, and operational expenses. The remaining 90% is remitted to the creator, subject to payment processing timelines and any applicable withholding for policy violations.
Payment Processing
All payments are processed by Paystack, a PCI-DSS compliant payment processor licensed by the Central Bank of Nigeria (CBN). By making a payment on Gisthaus, you agree to Paystack's Terms of Service and Privacy Policy in addition to these Terms. Gisthaus does not store your full card details.
Creator Payouts
Creator earnings are paid out monthly subject to a minimum threshold. Gisthaus reserves the right to withhold or reverse earnings from accounts found to have violated these Terms, engaged in fraudulent activity, or where chargebacks are initiated. You are solely responsible for any taxes applicable to your earnings under Nigerian law or the laws of your jurisdiction.
9. Premium Subscriptions
Gisthaus offers optional premium subscription plans that provide access to additional features and benefits. The following terms apply to all premium subscriptions:
Billing cycle: Premium subscriptions are billed on a recurring monthly basis, commencing on the date of your initial subscription. Charges are processed automatically via Paystack on the same calendar date each month.
Cancellation: You may cancel your premium subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period; you will retain access to premium features until that date.
No partial-month refunds: Gisthaus does not issue refunds for any unused portion of a subscription period once a billing cycle has commenced. Cancelling mid-month will not result in a prorated refund.
Price changes: We may change subscription pricing with at least 30 days’ advance notice. Continued use of the subscription after the effective date of a price change constitutes your acceptance of the new pricing.
Feature availability: Premium features are subject to change. We reserve the right to modify, add, or remove premium features at any time, provided we do not materially degrade the core value of the subscription without notice.
10. Limitation of Liability
Disclaimer of Warranties. The Platform is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Gisthaus does not warrant that the Platform will be uninterrupted, error-free, secure, or free from viruses or other harmful components.
User-Generated Content. Gisthaus is an interactive computer service. We are not the author, publisher, or speaker of any User Content. We expressly disclaim all liability for User Content posted by users, including any content that is defamatory, offensive, illegal, or otherwise objectionable. Users are solely responsible for the content they post.
Exclusion of Consequential Damages. To the maximum extent permitted by applicable Nigerian law, Gisthaus and its affiliates, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, loss of data, loss of goodwill, business interruption, or cost of substitute services — arising out of or in connection with your use of, or inability to use, the Platform, regardless of the theory of liability and even if Gisthaus has been advised of the possibility of such damages.
Cap on Liability: In all cases, Gisthaus's total cumulative liability to you for any and all claims arising from your use of the Platform shall not exceed the total amount you have paid to Gisthaus in the twelve (12) calendar months immediately preceding the event giving rise to the claim, or ₦10,000 (ten thousand Naira), whichever is greater.
11. Indemnification
You agree to defend, indemnify, and hold harmless Gisthaus Technologies, its parent, subsidiaries, affiliates, officers, directors, employees, agents, contractors, partners, and licensors from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable legal fees) arising out of or relating to:
Gisthaus reserves the right to assume the exclusive defence and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defence of such claim at your expense.
12. Governing Law and Dispute Resolution
These Terms and any dispute or claim arising out of or in connection with them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions.
You irrevocably agree that the courts of Lagos State, Nigeria shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or your use of the Platform. By using Gisthaus, you consent to the personal jurisdiction of such courts and waive any objection to proceedings in such courts on the grounds of inconvenient forum.
Before initiating formal proceedings, we encourage you to contact us at legal@gisthaus.com to attempt to resolve any dispute informally. We will attempt to respond within 30 days of receiving your written notice.
13. Changes to These Terms
Gisthaus reserves the right to update or modify these Terms at any time. We will provide notice of material changes at least 30 days before the revised Terms take effect, through one or more of the following methods:
Your continued use of the Platform after the effective date of the revised Terms constitutes your acceptance of those changes. If you do not agree to the updated Terms, you must stop using the Platform and may delete your account from your settings page.
14. Contact
If you have questions, concerns, or legal notices regarding these Terms, please contact us through the appropriate channel below: